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Wetalkie

July 12, 2024

Wetalkie is a mobile app for efficient customer service management. It integrate various channels, such as WhatsApp and Telegram, allowing operators to receive and manage customer messages in a single chat, facilitating communication and optimizing service.

Wetalkie is a mobile app for efficient customer service management. It integrate various channels, such as WhatsApp and Telegram, allowing operators to receive and manage customer messages in a single chat, facilitating communication and optimizing service.

Initial

I worked on this project as a designer engineer, conducting requirements gathering, user research, and building wireframes with Figma, while fostering a smooth interaction with the client to develop a product that was enjoyable to use.

App Screenshot

Next, I took on the responsibility of coding the entire application, using React Native and WebSockets. I worked on real-time integration, ensuring efficient communication between the frontend and backend.

App Screenshot